The registration/booking form is attached at the back of the brochure and should be faxed to 0865447916 after completion or alternatively these can be scanned and e-mailed to firstname.lastname@example.org.
You can also book online.
Please state clearly if a PRO FORMA invoice is required.
REGISTRATIONS, TAX INVOICE AND PURCHASE ORDERS
After receipt of a completed booking form AND the purchase order a tax invoice and confirmation will be sent.
Cancellations must be in writing and faxed or e-mailed.
Cancellation 8 - 10 days before start of Training programme: 50% of the fee
Cancellation 0 - 7 days before Training programme: 100% of fee
Should a delegate not attend a course without providing prior notification for cancellation then the full course fee will be payable.
TIQMS reserves the right to cancel any course, but undertakes to inform all affected delegates as early as possible regarding such cancellations.
All course fees are charged per person and per course (this may be different for in-house courses).
Course fees are indicated with and without VAT (Value Added Tax) to accommodate delegates from countries that are exempted from VAT.
Course fees are payable in full and in advance unless otherwise arranged with TIQMS.
Payment can be done via electronic transfer, cheque or cash. Cheques to be made payable to TIQMS Training in Quality Management Systems CC.
Proof of payment must be faxed to 0865447916 or e-mailed to email@example.com prior to attendance of course.
Please use Invoice Number as reference when making payment.
Payment can be made electronically into the following account:
Account Number: 4056976516
Branch Code: 630445
A 10% discount will be given where 3 or more delegates from the same organisation attend the same course at the same time and are paid for on the same date. (Not applicable to in-house courses where a separate quote will be issued for the presentation of that course.)
TRAVEL AND ACCOMMODATION
Delegates are responsible for their own travel and accommodation arrangements. As per request, we can assist by supplying contact numbers of guesthouses, hotels or bed and breakfast establishments in the vicinity.
Courses will be presented in English only. 100% ATTENDANCE IS A REQUIREMENT.
Courses are presented using a variety of training methods and techniques, and these include lectures, videos, assignments, handbooks and exercises. Group participation is encouraged throughout, as it enhances the learning experience.
100% attendance is required from each delegate for certification purposes.
Where examinations are required, the following rules will apply:
The pass mark for all courses is 50%. A certificate of achievement will be issued. Should a delegate fail one re-write of the examination will be allowed within a 4-month period from the date of the initial examination at no charge.
Where no examinations are required, certificates of attendance will be issued.
Successful delegates will receive an electronic (pdf) copy of their certificate which they will be able to print.
Certificates will be e-mailed within 2 weeks of completion of training, provided all necessary requirements have been fulfilled and full payment has been received.
IN-HOUSE PRESENTATION OF COURSES
All courses can be presented in-house i.e. TIQMS facilitator(s) can be sent to present the training at your organisation. These training courses are customized to suit the client’s organizational requirements.
Only written requests for in-house training will be accepted and these should be accompanied by the client’s proposed training dates. A quotation will then be sent. On acceptance of this quotation, the client will be expected to provide a written acceptance of quotation with the purchase order number, alternatively, proof of payment prior to commencement of the course must be submitted.
To facilitate professional service and efficient planning, a client is requested to provide notification of where the training will be presented one week prior to the agreed dates.
The client or organisation will be responsible for providing a suitable training room with audiovisual equipment and all necessary training tools (including projectors, flip charts, etc.) as well as refreshments and lunch.