COST  per delegate:

R 4 869-57 VAT Exclusive    =     R 5 600-00 VAT Inclusive

DATES (2 days)

In house or TIQMS can schedule a public course if required


TIQMS   Unit 12 Oxford Park No. 3 Bauhinia Street, Highveld Technopark, Centurion

In- House:

Course price available on request



Target Audience

This course is applicable to all levels of employment.


By the successful completion of this course the candidate will be able to:

  • Understand the purpose of documented procedures and documented information
  • Use various tools and techniques for developing procedures


  • What is a QMS and understanding the requirements of ISO 9001:2015
  • Benefits of a documented management system
  • Processes and process mapping and creating a process map
  • Alternatives to documented procedures
  • Creating flowcharts

Certification and Certificates

Successful Learners will receive a TIQMS certificate


The course was well planned. It was an eye-opener and hopefully will be put into practice in my day to day work.
I would recommend this course for people who has to establish procedures for process and also to manage Quality Management system.