ISO 9001:2015 clause 7.3 requires that:-

“The organisation shall ensure that persons doing work under the organisations control are aware of:
c)Their contribution to the effectiveness of the quality management system, including the benefits of improved performance;
d)The implications of not conforming with the quality management system requirements.”  


DATES (1 day): 

In-house or TIQMS can schedule a public course if required


In-house or 

Building 18  Cambridge Park
5 Bauhinia Street
Highveld Technopark



Course price available on request



Target Audience

This course is applicable to all levels of employment and provides a thorough basis of awareness and understanding of basic ISO 9001:2015 requirements and applications


By the successful completion of this course the candidate will be able to:

  • Understand the importance of ISO 9001:2015 as a management tool
  • Identify individual responsibilities and roles regarding the requirements
  • Understand the interrelationship of the various clauses as set out by the standard
  • Understand the importance of management responsibility


  • Introduction to ISO 9001:2015
  • QM Principles and terminology
  • Contextualising ISO 9001:2015
  • Explanation of the ISO 9001:2015 Clauses:

Cl 4. Context of the organization
Cl 5. Leadership
Cl 6. Planning
Cl 7. Support
Cl 8. Operation
Cl 9. Performance and evaluation
Cl 10. Improvement

Certification and Certificates:

Successful Learners will receive a TIQMS attendance certificate


Very informative, detailed presentation.
The course has been an eye opener